About Me

I'm Angela — part researcher, part designer, part professional “wait, but why?” person.

I use research, systems thinking, and product design to understand how people make decisions inside complex digital experiences. I'm especially interested in AI, trust, and the small design choices that quietly shape how people feel, act, and recover when things go wrong.

Design needs friction. It is the messy creativityThe stuff that doesn't fit a rubric — the actual raw material of good research., deep understanding, and touch of human warmthThe part users notice most and describe least — until it's missing. that algorithms cannot reproduce.